Frequently Asked Questions
Everything you need to know about your pickleball gear and orders.
How do I choose the right pickleball paddle for my skill level?
Beginners typically benefit from lightweight composite paddles for better control, while advanced players often prefer heavier graphite paddles for increased power. Consider your grip size and swing style when making a selection.
What is your return policy for paddles and equipment?
We offer a 30-day return policy on all unused equipment in its original packaging. Please note that for hygiene and performance reasons, paddles with the plastic wrap removed from the handle cannot be returned.
How long does shipping take within the United States?
Standard shipping usually takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for those who need their gear ready for the next tournament.
Are your pickleballs approved for tournament play?
Yes, we stock a wide variety of USAPA-approved indoor and outdoor pickleballs. Look for the 'Tournament Grade' badge on our product pages for balls sanctioned for official play.
Do you offer bulk discounts for clubs or community centers?
Absolutely. We provide special pricing for schools, clubs, and recreational centers ordering in large quantities. Please contact our sales team directly for a custom quote.
How should I care for my paddle to ensure it lasts?
To prolong the life of your paddle, avoid extreme temperatures (don't leave it in a hot car), wipe the face clean with a damp cloth after play, and use a protective edge guard or cover when not in use.